How to resolve outlook error 'activesync encountered a problem on the desktop support code 86000107'

Desktop ActiveSync is one such application with the help of which desktop stored Microsoft outlook PST files can be synced to mobile equipments as PDA & Windows Mobile. Through this process the outlook PST file contained items – emails, tasks, contacts & all others could be transferred safely to required destination. Though the application supports data sync on a quite easy note, it is at times found to observe issues leading to abrupt interruption of the process which at times may even turn to data loss & like situations.




In some of the circumstances while syncing Outlook PST to windows mobile device or other device as such, the process does not end successfully and gives fatal error, which may say as -




“Activesync encountered a problem on the desktop support code 86000107”




The issue is reported on a continuous note at every synchronization attempt, failing in the same way. To enable sync properly it therefore is essential to have the issue resolved at the earliest.




The actual cause for the issue 'activesync encountered a problem on the desktop' may vary from one to the other and is mostly found to occur in context of issues with Outlook personal folder PST file. Most common reasons include -



• ActiveSync or its components aren't function properly or that the PC settings is corrupt
• Windows device to which data is being transferred has issues & thus does not data to be synchronized
• Either the Outlook data items or the PST file is corrupt, hence cannot be transferred



How to fix ActiveSync support code 86000107 error?




Once you get through the actual reason behind the issues encountered, the error could be resolved in one of the following ways -

• To rectify application or partnership issue, it is recommended to have the device disconnected and the partnership deleted thereafter. Following this a new partnership is to be created & the connection established to enable data sync.
• To Find whether it is an issue with device synced to, try repeating the process with 'empty list'
• In this other case out i.e. if the PST items are corrupt, you may try syncing those one after the other & the items which is causing error could be revealed & accordingly fixed. But, if the issue lies with PST itself it need to be repaired & rebuild. For this Microsoft Outlook Inbox repair tool could be used.

For situations other than this it is suggested making use of outlook PST repair software that thoroughly scans the damaged & corrupt Outlook data file to have it restored back proficiently.